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At Steppe Forward Limited, we are committed to protecting your privacy. We collect, store, and use personal information to provide and enhance our services, as described below.
Information We Collect:
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Personal Information: When you visit our website or engage with us, we may collect personal details including your name, email address, comments, feedback, product reviews, and any communications you provide.
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Non-Personal Information: We collect data such as your IP address, browser type, device information, session duration, page interaction, and methods of browsing away from our site. We use software tools to analyze these details for improving user experience.
How We Use Your Information:
We use your information for the following purposes:
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To operate and provide our services.
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To offer ongoing customer support and technical assistance.
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To send you service-related notices and promotional messages.
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To generate aggregate statistics that help improve our services.
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To comply with applicable laws and regulations.
Data Storage:
Our website is hosted on Wix.com, which provides the online platform to offer our services. Your data is securely stored on Wix’s servers, protected by firewalls.
Communication with You:
We may contact you to:
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Notify you about account issues.
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Troubleshoot technical problems.
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Resolve disputes or collect outstanding fees.
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Request feedback through surveys or questionnaires.
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Send updates or promotional messages regarding our services.
We will contact you via email, phone, text messages, or postal mail, as necessary.
Data Retention and Deletion:
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If you wish to stop data processing or delete your personal information, please contact us at contact@steppe-forward.com.
Policy Changes:
We may update this Privacy Policy from time to time. Any changes will take effect immediately upon posting on our website. We will notify you of significant updates so that you are aware of the information we collect, how we use it, and under what circumstances it may be disclosed.
Access and Control of Your Information:
If you wish to access, correct, amend, or delete your personal information, please contact us at contact@steppe-forward.com.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve website functionality, enhance user experience, and provide essential security features. This website, built on Wix, uses cookies that are necessary for its operation.
What Cookies Do We Use?
We only use essential cookies that Wix automatically sets for website functionality, security, and analytics. These include:
A. Essential Cookies (Strictly Necessary for Website Functionality)
These cookies are required for the website to function properly and cannot be disabled:
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Security & Anti-Fraud Cookies – Protect against security threats and ensure safe browsing.
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Session & Load Balancing Cookies – Help manage server traffic and improve site performance.
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System Monitoring & Debugging Cookies – Allow Wix to identify and fix technical issues on the site.
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User Input & Preference Cookies – Store basic settings (such as language preferences) during your visit.
B. Third-Party Cookies (Calendly Integration)
When you use Calendly to schedule a meeting, Calendly may set cookies to facilitate the scheduling process and remember your preferences. You can learn more about how Calendly handles cookies by visiting Calendly’s Privacy Policy.
Managing Cookies
Since essential cookies are required for our website to function, they cannot be disabled. However, you can control and delete cookies through your browser settings:
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Google Chrome: Manage cookies
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Mozilla Firefox: Manage cookies
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Safari: Manage cookies
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Microsoft Edge: Manage cookies
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Your Data Protection Rights (GDPR & CCPA Compliance)
Depending on your location, you may have specific rights regarding your personal data under General Data Protection Regulation (GDPR) (for EU users) and California Consumer Privacy Act (CCPA) (for California residents).
For Users in the European Union (GDPR Rights):
If you are located in the European Union (EU) or European Economic Area (EEA), you have the following rights under GDPR:
Right to Access – You can request a copy of the personal data we hold about you.
Right to Rectification – You can ask us to correct or update inaccurate or incomplete information.
Right to Erasure ("Right to Be Forgotten") – You can request that we delete your personal data, subject to legal obligations.
Right to Restrict Processing – You can request limited use of your data under certain conditions.
Right to Object – You can object to data processing in specific cases, such as direct marketing.
Right to Data Portability – You can request that we transfer your personal data to another service provider.
To exercise any of these rights, please contact us at contact@steppe-forward.com. We will respond to your request within 30 days as required by law.
For Users in California (CCPA Rights):
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
Know What Data We Collect – Request details about the personal data we collect and how we use it.
Request Data Deletion – Ask us to delete personal data we hold about you, subject to certain exceptions.
Opt-Out of Data Sharing (if applicable) – Although we do not sell personal data, you have the right to opt out if this practice changes in the future.
Non-Discrimination – You will not be discriminated against for exercising your CCPA rights.
To make a request under CCPA, contact us at contact@steppe-forward.com.
If you wish to access, correct, delete, or limit the use of your personal data, you may contact us at:
To exercise any of these rights, please contact us at contact@steppe-forward.com. We will respond to your request within 45 days (for CCPA) as required by law.
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